Privacy Policy

Introduction

Welcome to FlexiDiet ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meal planning and nutrition application.

Information We Collect

How We Use Your Information

Information Sharing and Disclosure

Third-Party Retailer and Product Data

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Connected Apps and Devices

You can choose to link a fitness account to FlexiDiet from Profile, then Account, then Connected Apps and Devices. Nothing is linked unless you switch it on, and we only receive what you agree to share on that provider's own consent screen.

Garmin Connect

When you switch on Garmin Connect, Garmin sends us your completed workouts as your watch syncs: the activity type, date and start time, duration, calories burnt, distance, average heart rate, and the technical details Garmin attaches to the activity. We use them to show your workouts in your Success Tracker and to count them toward any challenge you are in. We do not receive your steps, sleep, weight or map routes, and we never send anything to Garmin.

Garmin's handling of your account and your data is covered by Garmin's privacy policy. Garmin and Garmin Connect are trademarks of Garmin Ltd. or its subsidiaries.

You can switch Garmin Connect off at any time from the same screen. Imports stop straight away, and you choose whether the workouts already imported stay in your Success Tracker or are removed. Deleting your account removes the connection and every imported workout. We do not sell this data, and it is not used to train artificial intelligence.

Apple Health

When you switch on Apple Health in the FlexiDiet iPhone app, we ask iOS HealthKit for read-only access to the categories you approve on Apple's permission sheet: workouts (type, start time, duration, calories burnt, distance, elevation gain and heart rate), daily activity (steps, active calories, basal calories, exercise minutes, distance, flights climbed, heart rate, sleep and water intake), and body measurements (weight and body fat percentage). We use this data to keep your Success Tracker, weigh-ins and active challenges up to date, and if you also have Garmin Connect switched on we automatically skip duplicate workouts so the same session is never counted twice.

You can switch Apple Health off at any time from Profile, then Account, then Connected Apps, or revoke FlexiDiet's permissions in the Apple Health app on your iPhone. When you disconnect in FlexiDiet, you choose whether the workouts, daily activity and body measurements already imported stay in your account or are deleted. Information read from Apple HealthKit is never used for advertising or marketing, is never sold or shared with data brokers or third-party ad platforms, and is never used to train artificial intelligence.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

What Happens When You Delete Your Account

Deleting your account cancels any subscription you hold with us before anything is removed, and ends your connections: a partner you were sharing meals with is disconnected, and a coach you were working with no longer has you as a client. Your profile, meal plans, recipes, food and progress logs, photos and profile picture are deleted.

Three things do not simply disappear, because they are not only about you:

• Messages you sent to other people stay in their copy of the conversation, in the same way an email you have sent stays in the recipient's inbox. Your name and profile picture are removed from them and they are shown as coming from "Deleted Account".
• Records held by a coach you worked with (check-ins, challenge history and the fact that they once coached a client) are kept as their professional business records, with your name and contact details stripped out so they are no longer identifiable as you.
• A record of the subscription we cancelled for you is kept so we can evidence that the billing was stopped, as required for accounting and dispute purposes.

If you subscribed through the Apple App Store or Google Play, we will tell you at the point of deletion whether you also need to cancel that subscription yourself, because those stores do not allow us to cancel it on your behalf.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though this may affect certain features of our service.

On our public website pages we use two measurement tools. Google Analytics 4 records anonymous usage data such as pages viewed and time on page. The Reddit advertising pixel records the same page views plus specific actions (joining the waitlist, creating an account) so that we can measure whether our advertising is working. Neither runs on our iOS or Android apps, and neither runs on signed-in account pages such as your meal plan, grocery list, or check-ins.

If you are signed in when one of those actions occurs, we also share your account email address and account identifier with Reddit so that it can match the action to an advertisement you saw. This is used only to measure advertising performance. If you would prefer not to be included, most ad and tracker blocking browser extensions will stop the Reddit pixel from loading, and doing so does not affect any FlexiDiet feature.

Children's Privacy

FlexiDiet is not intended for anyone under 18 years of age. Signup asks for a date of birth and does not let anyone under 18 continue, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Applicable Privacy Laws

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